FAQ
1. How to buy?
1. How to buy?
- Having chosen the desired product, select the quantity and characteristics and click the "Add to cart" button. Add all the desired products to the shopping cart in this way.
- Having opened the cart, select the delivery and payment method, fill in the mandatory fields, read the purchase rules, and tick the box if you agree with them.
- Be sure to check if the order information is entered correctly and confirm the order.
- If you have any questions or encounter any difficulties while placing an order, please write to us by email: info@apolonas.lt or call us at (8 6) 452 0993.
2. How long does it take for an order to be delivered?
2. How long does it take for an order to be delivered?
Order delivery time depends on the chosen delivery method:
- In Lithuania: items ordered before 12:00 PM are usually delivered the next business day. Items ordered after 12:00 PM are delivered the day after next. Orders placed on weekends are delivered on Tuesday.
- Abroad: items are delivered within 3-5 business days.
3. How much does shipping cost?
3. How much does shipping cost?
In Lithuania
For orders up to 79.00 Eur:
- To DPD parcel lockers or collection points – 2.49 Eur
- By courier service – 4.49 Eur
For orders from 79.00 Eur - FREE
ACROSS EUROPE
The shipping cost depends on the weight of the selected items. The system will automatically calculate the shipping cost based on the items in your cart.
4. What are the available delivery methods?
4. What are the available delivery methods?
- By courier. The order will be delivered by courier. You will need to provide your home, work, or another address where you are present during business hours, i.e., from 8 AM to 5 PM.
- To a chosen DPD parcel locker anywhere in Lithuania.
- To a chosen DPD parcel point anywhere in Lithuania.
5. What payment methods are available for the shopping cart?
5. What payment methods are available for the shopping cart?
- Online banking;
- Bank transfer (manual);
- Cash or bank card, but only if you choose delivery in Lithuania: by courier, to a parcel locker or by picking up goods at the Apolono store;
- Bank card, Apple Pay and Google Pay;
- Apolono supplements gift card.
6. Is it possible to pick up ordered goods at a physical Apollo store?
6. Is it possible to pick up ordered goods at a physical Apollo store?
Yes. When placing your order, select store pickup in the payment window. You can pick up your goods at Apolono main store: Pavilnionių g. 55, Vilnius (shopping center "Pašilaičiai" 1st floor).
7. Can another person collect the goods?
7. Can another person collect the goods?
Yes. When collecting your order at a physical Apollo store, you will need to provide your order number.
8. How to choose the right supplements for you?
8. How to choose the right supplements for you?
Every person is different. Height, weight, age, goals, and physical activity vary. Our goal is to recommend the most suitable food supplements for you to achieve your desired goal as quickly as possible. If you don't know which supplements are best for you, we will be happy to consult you:
- Live on the Apollo page (bottom, right side)
- Email info@apolonas.lt
- Phone +37064520993
9. Do you ship internationally?
9. Do you ship internationally?
Yes. When placing an order, select the desired delivery country. The system will also automatically calculate the shipping cost when you add the desired items to your cart.
10. Where is Apolonas' physical store?
10. Where is Apolonas' physical store?
55 Pavilnionių St., Vilnius (1st floor of "Pašilaičiai" shopping center).
Opening hours:
Mon-Fri 10:00 AM – 7:00 PM
Sat 10:00 AM – 4:00 PM
Sun Closed.
11. How will I know when my order is ready for collection?
11. How will I know when my order is ready for collection?
We will notify you about the order ready for pickup via the email address you provided. If you accidentally provided an incorrect email address, please inform us at info@apolonas.lt or (8 6) 452 0993.

